Job Description

 

Work Modality: Remote

Employment Type: Full-time

 

We are seeking a professional with strong technical expertise in CMS administration and optimization, capable of working autonomously and applying sound technical judgment in the management of corporate websites.

 

The CMS Technical Specialist (Mid-Level) will be responsible for the implementation, advanced configuration, optimization, and technical support of websites, ensuring stability, performance, basic security, and compliance with technical SEO best practices.

 

This role involves frequent interaction with corporate clients; therefore, strong service orientation, professional communication skills, and the ability to represent the company in technical follow-up and validation meetings are essential.

 

The selected candidate will translate functional requirements into technical solutions within the CMS environment and implement improvements in HTML, CSS, and JavaScript when required. The ability to explain technical concepts clearly, professionally, and in a structured manner to non-technical audiences is required.

 

This position does not involve team leadership or enterprise architecture design but does require independent technical decision-making within the scope of responsibility.

 

Requirements

 

Education (Mandatory):

 

• Bachelor’s degree in Systems Engineering, Computer Science, or a related field.

• Costa Rican nationality.

 

Experience:

 

• 3 to 6 years of experience in technical CMS administration and corporate website management.

 

• Proven experience with CMS platforms such as:

  • Umbraco (preferred)

  • WordPress

  • Drupal, Joomla, or other enterprise CMS platforms

 

Required Technical Skills

 

Strong knowledge and hands-on experience in:

 

• HTML (advanced semantic structure)

 

• CSS (responsive styling and template customization)

 

• JavaScript (functional modifications and script integrations)

 

Experience in:

 

• Advanced template configuration and theme customization

 

• Installation, configuration, and troubleshooting of plugins or modules

 

• Performance optimization (caching, compression, resource optimization)

 

• Technical SEO (meta tags, heading structure, basic structured data, sitemap, robots.txt)

 

• Integration with tools such as Google Analytics, Google Tag Manager, and Search Console

 

• Basic database management related to CMS platforms (MySQL or similar)

 

Ability to:

 

• Analyze errors using browser developer tools

 

• Identify loading, script, or integration issues

 

• Coordinate deployments in staging and production environments

 

• Document technical configurations and best practices

 

Preferred Experience

 

Additional experience valued in:

 

• Web projects for corporate clients or digital agencies

 

• Direct client interaction for technical requirement gathering

 

• Participation in follow-up meetings or technical presentations

 

• Implementation of measurable SEO improvements

 

• Website migrations or CMS version upgrades

 

• Managing multisite environments

 

Key Soft Skills

 

• Strong customer service orientation

 

• Ability to translate functional requirements into clear, viable technical solutions

 

• Capacity to explain technical concepts to non-technical stakeholders professionally

 

• Assertive and structured communication in follow-up meetings

 

• Ability to manage multiple requests while prioritizing impact and urgency

 

• Solution-oriented mindset and continuous improvement focus

 

Ongoing Responsibilities

 

• Administer and optimize CMS-based websites

 

• Implement technical improvements in HTML, CSS, and JavaScript according to business requirements

 

• Configure and maintain plugins, modules, and components

 

• Conduct basic technical SEO audits and apply structural improvements

 

• Monitor website performance, loading times, and stability

 

• Resolve CMS-related technical issues

 

• Maintain direct and ongoing communication with clients for requirement gathering, validation, and follow-up

 

• Provide technical guidance in client meetings, explaining solutions, limitations, and improvement proposals

 

• Manage technical requests by prioritizing impact, urgency, and defined scope

 

• Participate in functional testing prior to production releases

 

• Document technical changes and maintain basic version control when applicable

 

• Propose technical improvements focused on performance, user experience, and organic positioning

 

Note

 

This document provides a general overview of the expected responsibilities and capabilities. Due to the dynamic nature of the digital environment, additional tasks or technologies may be assigned as projects evolve.

 

These variations will be managed through the internal evaluation and continuous improvement process called “Spark,” where individual goals, growth plans, and professional development paths will be defined.

 

Benefits

• Ongoing training programs

 

• Three personal days per year

 

• Additional maternity/paternity leave days

 

• Additional days for marriage

 

• Flexible holidays

 

• Prepaid medical plan (after 6 months)

 

• Partnerships with healthcare providers

 

• Partnerships with personal care companies

 

• Remote work

 

• Company laptop for home office use